Favourite Filters Issue Count Performance problems in large instances (Jira)

As described in this Atlassian ticket there may be performance problems using Favourite Filters gadget in large Jira instances.

In our Jira instance (>2m issues, >10k users) these favfilters?showCounts=true requests where very expensive to CPU load.

In Atlassian ticket there is workaround provided how to turn off this feature in proxy level, but what to do if no proxy is used in front of Jira?

In our case we used Tuckey UrlRewriteFilter which is built in Jira by default. Open /jira_install_dir/atlassian-jira/WEB-INF/urlrewrite.xml and add this code before closing </urlrewrite> tag:

<rule enabled="true">
    <name>Disables Favourite Filters Issue Count</name>
    <condition type="parameter" name="showCounts" operator="equal">true</condition>
    <to type="permanent-redirect">/rest/gadget/1.0/favfilters?showCounts=false</to>

After Jira restart users will see “UNDEFINED” result if they turn on Issue Count functionality.

Rename attachments in Jira using Groovy

While Atlassian is “GATHERING INTEREST” to implement file renaming feature in Jira, it is possible to rename attachments using Groovy.

If you use JMWE, Scriptrunner, etc.  in Jira, you can use following Groovy script:

import org.ofbiz.core.entity.GenericValue
import com.atlassian.jira.ofbiz.OfBizDelegator
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.attachment.Attachment

def attachmentManager = ComponentAccessor.getAttachmentManager()

OfBizDelegator delegator = ComponentAccessor.getComponentOfType(OfBizDelegator.class)
issue.get("attachment")?.each {
  for(GenericValue attachment : delegator.findByField("FileAttachment", "id", it.id)){ 
      attachment.setString("filename", "no_klienta_"+it.filename)


Update Jira issues from MS Excel spreadsheet using Powershell script (updated: 13.05.2019.)

I have created Powershell script which allows to set values in Jira issues using data from MS Excel spreadsheet.

Script is based on following Powershell modules:


  1. Set Jira server address in “update_issues.ps1” file.
  2. Update data in “data_for_issues.xlsx”
  3. Set custom field configuration according to your needs in “update_issues.ps1”
  4. Launch “update_issues.bat”, enter your Jira credentials and wait for script to complete.
  5. Log file is created next to “update_issues.ps1” file.

Download (updated: 13.05.2019.): update_issues_PS_script_V2.zip

update_issues.ps1 (updated: 13.05.2019.):

Stop-Transcript | out-null
$ErrorActionPreference = "Continue"
Start-Transcript -path .\script\update_issues.log -append

Import-Module .\script\JiraPS
Import-Module .\script\PSExcel

####### Define some variables below ########

#Excel data file
$path = ".\data_for_issues.xlsx"

#Jira adresss
Set-JiraConfigServer -Server "https://jira-server.com"


$issues = new-object System.Collections.ArrayList

foreach ($field in (Import-XLSX -Path $path -RowStart 1))
    $issues.add($field) | out-null

$issuesfull = @()

foreach ($issue in $issues | Where { $_.key -and $_.key.Trim() })
    $issuesfull += ($issue.key)

Write-Host "Pieteikumi: " $issuesfull  -ForegroundColor yellow
Write-Host "Dati tiks rakstīti" $i "pieteikumos. Tiklīdz ievadīsies lietotāja datus, tā sāksies datu rakstīšana." -ForegroundColor green
Write-Host "--------------------------------------" -ForegroundColor green

$cred = Get-Credential

foreach ($issue in $issues | Where { $_.key -and $_.key.Trim() })
    write-host "`n"
    Write-Host "Izpildes statuss: " $a "/" $i -ForegroundColor gray
    Write-Host "Raksta datus pieteikumā: " $issue.key -ForegroundColor green
    Write-Host "Investīciju gads: " $issue.ig
    Write-Host "Projekta uzsākšanas gads: " $issue.pug
    Write-Host "Ranga datums: " $issue.rd.ToString('yyyy-MM-dd')
    Write-Host "Ranga vieta: " $issue.vr

## Custom field configuration

    $fields = @{
        customfield_11758 = @{
            value = [string]$issue.ig
        customfield_12031 = @{
            value = [string]$issue.pug
        customfield_24240 = $issue.rd.ToString('yyyy-MM-dd')
        customfield_24241 = [int]$issue.vr

        Set-JiraIssue -Issue $issue.key -Fields $fields -Credential $cred
        Write-Host "Dati ierakstīti pieteikumā: " $issue.key -ForegroundColor green
        $ErrorMessage = $_.Exception.Message
        $FailedItem = $_.Exception.ItemName
        Write-Host "Error: $ErrorMessage" -ForegroundColor red

Write-Host -NoNewLine "Datu rakstīšana pieteikumos beigusies. Nospiediet jebkuru taustiņu, lai izietu..." -ForegroundColor yellow
$null = $Host.UI.RawUI.ReadKey('NoEcho,IncludeKeyDown');

How to disable the PDF Preview feature in JIRA 7

  • Copy locally and extract Jira bundled plugin jira-fileviewer-plugin-7.2.1.jar located at ./atlassian-jira/WEB-INF/atlassian-bundled-plugins
  • In extracted folder open file-service.js and delete (or wrap in comment) following lines:
if (!featureManager.isFeatureEnabled("jira.fileviewer.disable.pdf")) {
addDocumentSelector: function addDocumentSelector(sel) {
    pushSingleOrArray(selectors.document, sel);
  • Remove same lines from minified file-service-min.js.  You can use JS prettify and minify tools to do this.
  • Save files. Put folder content in ZIP. Rename file to jira-fileviewer-plugin-7.2.1.jar, copy to server and restart Jira.

Script to restart JIRA automatically (Jira)

I have modified Atlassian script to support following features:

  • Cleanup for leftover files – .jira-home.lock, catalina.pid
  • catalina.out log backup
  • Check for running process and force kill JIRA if it won’t stop on time
#!/bin/sh -e
# JIRA startup script
# Description: For JIRA 7.2.7

# Define some variables
# Name of app ( JIRA, Confluence, etc )
# Name of the user to run as
# Location of application's bin directory
# Location of application's home directory
# Location of Java JDK
export JAVA_HOME=/usr/java/default

case "$1" in
  # Start command
    echo "Starting $APP"
    [ -e $lockfile ] && rm $lockfile

    [ -e $pidfile ] && rm $pidfile

    [ -e $logfile ] && mv $BASE/logs/catalina.out "$BASE/logs/catalina-`date +%F`.out"

    /bin/su -m $USER -c "cd $BASE/bin && $BASE/bin/start-jira.sh &> /dev/null"
  # Stop command

    temp=`ps aux|grep java|grep jira|grep -v grep|awk '{print $2}'`

    if [ "$temp" == "$blah" ]
       echo 'JIRA is not running'
       exit 0

    echo 'Shutting down JIRA'
    /bin/su -m $USER -c "$BASE/bin/stop-jira.sh &> /dev/null"

    echo 'Sleeping 30 seconds, because sleeping is good...'
    sleep 30 

    temp=`ps aux|grep java|grep jira|grep -v grep|awk '{print $2}'`

    echo 'Now checking if JIRA is still running...'

    if [ "$temp" != "$blah" ]
       echo 'Force killing JIRA now...'
       /bin/su -m $USER -c "$BASE/bin/catalina.sh stop -force $num >/dev/null 2>&1"
       echo 'Killed'
       exit 0
       echo 'JIRA is already down'
       exit 0

    echo "...done"
    exit 0
   # Restart command
        $0 stop
        sleep 60
        $0 start
    echo "Usage: jira {start|restart|stop}"
    exit 1

exit 0